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Service Considerations and Warranty Information for Home Elevators

Home Elevator Service and Warranty Information

When researching residential elevators, it’s important to consider the service agreements and warranty coverage. They typically vary depending on the manufacturer and residential elevator type. Standard manufacturer warranties typically last between 2 to 5 years, covering critical parts such as the motor, gearbox, electrical systems, and drive mechanism. Batteries usually come with shorter warranties—around 1 to 2 years—and often require replacement every 2 to 5 years depending on usage and care.

Before you purchase, always read the fine print. Make sure you understand:

  • What parts are covered (and for how long)
  • Whether labor is included
  • What’s excluded from the warranty
  • If extended coverage is available

Knowing the details upfront can help you avoid surprises later—and ensure peace of mind as you enjoy greater independence at home.

We are happy to help you!

Knowledge is power, so the more you know about elevator prices and the features available, the easier it will be to hold a productive conversation with an elevator dealer. Going into these decisions can be stressful – going in without enough information can make it feel even more overwhelming.